Keynote speaker: Neil Eisner
Topic: "Digital Dreams: The Future of E-Government"
Monday, 9 a.m.

Mr. Eisner will discuss the real world of digital government - how the inter- and intranet are being used by the Federal government, what the challenges have been to increasing the use of electronic technology, and what he thinks needs to be done in the future.

His primary emphasis will be rulemaking, a process that involves significant public participation. He will provide specific illustrations of the way the government uses electronic technology to do everything from researching the need for a rule, to managing the rulemaking process and allowing the public to participate more effectively, to allowing those who violate rules to pay penalties on the internet. He will talk about what works well and what does not and provide his thoughts on why - raising some of the challenges that the government faces in increasing its use of digital technology.

Finally, he will also give his ideas on the future - the social science and technological research that is needed to ensure even more effective digital government. He will note some specific areas where there are questions about what works or why the digital services are used the way they are, so that the government can make more informed decisions. In addition, he will provide examples of specific technological improvements he thinks would be especially helpful.

Mr. Eisner is currently the Assistant General Counsel for Regulation and Enforcement at the U.S. Department of Transportation. Prior to this, Mr. Eisner held positions as Assistant Chief Counsel for Regulation and Enforcement and Deputy Assistant Chief Counsel for Litigation in the Federal Aviation Administration. Mr. Eisner received his J.D. from Columbia University School of Law and an A.B. (with honors in Political Science) from Syracuse University. He is a member of the District of Columbia Bar and the D.C. Bar Association. He is also an active member of the American Bar Association (ABA), and a past Chair of the ABA's Section of Administrative Law and Regulatory Practice.

In addition, Mr. Eisner is an adjunct professor at American University's Washington College of Law, and he has published six articles and presented numerous speeches in different forums on a variety of subjects. He played a major role in the creation of the Department of Transportation's internet-accessible public docket, the first in the government, which is used for rulemaking, adjudication and other purposes. He also created the Department's innovative, intranet-based, rulemaking management system, which is used for tracking, coordinating, and filing rulemaking documents.